I have the exact same issue.. While I didn't more, I did not use the feature for a while. Went to use it today and ..Yup, busted like your describe. I looked at the document you posted and While my printer is not listed ( OfficeJet Pro 8600 Plus) everything else on the doc matches exactly. VERY VERY DISAPPOINTED in HP. Ok sure it might not have enough memory for a larger firmware update, but that doesn't justify shutting down a service. Yeah, think this is the last straw for my relationship with HP.
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