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TroyRBT
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Re: Instant Ink - defective cartridge

HP Recommended

Hello,

 

I have an HP Envy Photo 7585. The according the the printer itself and the mobile app the black ink should be sufficient however documents have gotten progressively light today and now the black does not show on paper at all.

I have cleaned the cartridges several and done an alignment.

Is the black ink cartridge defective?

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