Remote printing Smart tank 570

[Martinl22]

I have the smart tank 570

It falls asleep and when I'm in the office I hit print and it comes alive. That's great. 

However it falls asleep and I leave the office. How can I remote print which is print anywhere. But the print sleeps after 5min which I don't want to change. But when at home and I get an invoice or something by email I want to then hit print to print at the office. Or at the very least it queues until the printer is next woken up. 

[Martinl22]

Oh and I've tried printing from my laptop tonight and it says printer offline.. Aybe that will print when I get to work. 

But the original question is more to do with printing from my android phone. No print button as it says printer offline. 

Would want to print from both mobile and laptop. 

[Echo_Lake]

@Martinl22

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

• Download and run HP Print and Scan Doctor: Follow steps from the link: Click here

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Heather_2020]

Hi Martinl22, 

You can use two ways to do remote printing. Please refer to support document link for details. 

1. Use Print Anywhere feature from HP Smart app. 

https://support.hp.com/sg-en/document/c06097800

2. Use ePrint service by sending the print file to printer email address. 

https://support.hp.com/sg-en/document/c03721293