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bobcap
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Message 1 of 4
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Reset EWS User Name and Password

HP Recommended
DeskJet Ink Advantage 3776 All-in-One Printer
macOS 10.13 High Sierra

I lost my user name and password for my printer's embedded web service. How do I reacquire the user name and password?

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KrazyToad
HP Support Agent
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Message 2 of 4
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@bobcap

 

I have gone through your Post and I would like to help

 

Let's try resetting the Network Settings and check if that Resets the EWS Password

 

Press and hold the Wireless Button and Cancel Button for 10 seconds and that should reset your printer's network settings

 

Keep me posted


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

KrazyToad
I Am An HP Employee

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bobcap
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It didn't reset the EWS.

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KrazyToad
HP Support Agent
HP Support Agent
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@bobcap

 

Since resetting the network settings did not well, you will need to contact HP Support for further assistance

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

KrazyToad
I Am An HP Employee

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