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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Reset password for HP Color LaserJet Pro MFP M181fw
Create an account on the HP Community to personalize your profile and ask a question
02-24-2020 04:06 AM
Hi,
We are having the same issue with the password and currently can not reset. We tried the basic step but it still requests a password.
Can you provide the full reset procedure, please.
Thank you so much.
Solved! Go to Solution.
Accepted Solutions
02-24-2020 08:32 AM
@LOBSTERNET, Welcome to HP Support Community!
The only option left is to perform a full reset and re-initialize the printer.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Hope this helps!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
02-24-2020 08:32 AM
@LOBSTERNET, Welcome to HP Support Community!
The only option left is to perform a full reset and re-initialize the printer.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Hope this helps!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
03-27-2020 08:12 PM
Welcome to HP support community.
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
Sandytechy20
I am an HP Employee
03-30-2020 07:09 PM
I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely
Sandytechy20
I am an HP Employee
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