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‎02-28-2023 10:16 PM

HP Recommended

I have two HP all-in-one printers.  First, a 5500 to which I connect wirelessly, and second a 3700 to which I connect with a USB port.  The scan function will not recognize the 3700.  Does each printer/scanner require a separate password?  If so, how is the second password created?

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1 REPLY 1

‎03-01-2023 06:56 AM - edited ‎03-01-2023 06:57 AM

HP Recommended

@billdebate 

 

Welcome to the HP support community.

 

Provide the HP model number or the product number of your device for further assistance.

Here is the link to find the product number or model number:- Click here

Could you elaborate on the issue for better understanding?

Sandytechy20
I am an HP Employee

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