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- Sending photos by email only prints 4x6 size. Can this be ch...

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06-28-2021 09:39 AM
Welcome to the HP Support Community.
Yes, this document should help you: https://support.hp.com/ee-en/product/hp-officejet-j3500-all-in-one-printer-series/3440951/document/c...
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I am an HP Employee
06-28-2021 11:55 AM
Hi,
Apologies for jumping in.
Printing Photos from the computer allow modifying the printing preferences, printing remotely using HP ePrint is more limited.
You may attach a Photo file to your email which will print in 4 x 6 size (e.g add an image file attachment to your email)
You may add picture to your email to embed the image (for example Add > Picture from Microsoft Outlook), then it will print the picture original size on an A4 sheet, with the actual image dimensions, you cannot select any other size when printing via Email with HP ePrint.
You may change some settings via hpsmart.com, but the options are limited and varied for different printer models..
You may find below support document on this matter, see the ‘How do I change the ePrint job settings?’ section:
https://support.hp.com/us-en/document/ish_2060244-1929404-16
Regards,
Shlomi
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