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Locked

‎01-03-2020 01:07 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Desktop 595-p0074 worked fine for just about a year, now suddenly will not start.  All connections checked, all electrical sockets functional, when I hit the start button nothing happens, even if I keep it compressed for 60 seconds.  Is there a reset button?  Couldn't find any clues on the tower.

1 REPLY 1

‎01-06-2020 10:29 AM

HP Recommended

@THYON

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Before troubleshooting startup issues, remove or disconnect all discs and devices from the computer.

  • Step 1: Remove discs and devices ( do not skip any troubleshooting steps if you feel steps are repeating ) 
  • Step 2: Perform a hard reset
  • Step 3: Run hardware diagnostic tests
  • Step 4: Refresh or reset your PC. Click here: https://support.hp.com/in-en/document/c04718479 to complete the troubleshooting steps. By end of the article, you will be able to fix the issue.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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