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THYON
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Message 1 of 2
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Startup

HP Recommended
Microsoft Windows 10 (64-bit)

Desktop 595-p0074 worked fine for just about a year, now suddenly will not start.  All connections checked, all electrical sockets functional, when I hit the start button nothing happens, even if I keep it compressed for 60 seconds.  Is there a reset button?  Couldn't find any clues on the tower.

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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@THYON

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Before troubleshooting startup issues, remove or disconnect all discs and devices from the computer.

  • Step 1: Remove discs and devices ( do not skip any troubleshooting steps if you feel steps are repeating ) 
  • Step 2: Perform a hard reset
  • Step 3: Run hardware diagnostic tests
  • Step 4: Refresh or reset your PC. Click here: https://support.hp.com/in-en/document/c04718479 to complete the troubleshooting steps. By end of the article, you will be able to fix the issue.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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