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Betty171
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Message 1 of 4
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Take devices off printer

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HP ENVY 5020
iOS

Hi, I want to take other devices off my printer. Does anyone know how to do that? I have the app but doesn’t tell me how to.

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TEJ1602
HP Support Agent
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Message 2 of 4
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@Betty171, Welcome to HP Support Community!

 

I see that you're trying to remove devices on the printer, is it on the scan options? Could you quickly elaborate on the issue for further assistance?

 

Thanks for understanding!

 

Keep me posted.

TEJ1602
I am an HP Employee

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Betty171
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Message 3 of 4
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hi, take mobile phones off my printer and allow only mine 

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TEJ1602
HP Support Agent
HP Support Agent
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Message 4 of 4
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@Betty171

 

Are the mobile devices listed on the printer?

Could you share the picture of the same?

 

Keep me posted.

TEJ1602
I am an HP Employee

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