• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP ENVY 4520 All-in-One Printer
macOS 12.0 Monterey

Hello friends!  Need some help with my web services connection with my HP printer. Currently, I cannot print remotely and I get an error saying "

 
"The printer could not connect to Web Services.

Web Services might be busy or temporarily unavailable. Try again later."
 
Can anyone advise to solve the problem?  The printer is out of warranty so any help is greatly appreciated!!!
 
 

 

1 REPLY 1
HP Recommended

@cdeggers

 

Welcome to the HP Support Community.

 

Let's remove and web services:

 

To remove Web Services 1. From the printer control panel display, touch ( ePrint ), and then touch (Web Services Settings). 2. Touch Remove Web Services. 3. Touch Yes to confirm.

 

To set up Web Services using the printer control panel 1. From the printer control panel display, touch HP Printables. 2. Touch Enable Web Services.

3. Touch Accept to accept the Web Services terms of use and enable Web Services. 4. In the Auto Update screen, touch Yes to allow the printer to automatically check for and install product updates.

 

NOTE: If a printer update is available, the printer downloads and installs the update, and then restarts. You have to repeat the instructions from step 1 to set up Web Services.

 

NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the on-screen instructions to set up a proxy server. If you do not have the proxy details, contact your network administrator or the person who set up the network.

 

5. When the printer is connected to the server, the printer prints

 

If the issue persists, try the other steps from here: https://support.hp.com/us-en/document/ish_4152459-4016255-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.