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02-04-2021 10:49 AM
Product Name: HP Office Jet Pro 7740 Wide format All-in-One Printer
Product Number: G5J38A
I am trying to Connect my printer to the web, and then get the printer email address but I receive the following messages:
"ATTENTION This printer is currently not configured wit a Domain Name System (DNS) server address. On most networks, not having a DNS server address can prevent the printer from accessing Web pages over the internet."
"SOLUTION If you have manually configured the printer's IP address, make sure you have also configured the printer's gateway and DNS server address. If you don't know the DNS server address that your network computers use or how to find this information, you may be able to configure the printer using a publicly available DNS server address. You can also change the IP address type from "Manual" to Automatic", so that these setting can be provided automatically by the network."
I m planning to apply directly the last statement which says "You can also change the IP address type from "Manual" to Automatic", so that these setting can be provided automatically by the network.". My question is: How to do it?
02-10-2021 02:41 PM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.
- Are you trying to configure ePrint?
- What is the exact issue you are facing?
- Have you performed any troubleshooting steps before posting?
Look forward to hearing from you and you have a great day!
I am an HP Employee
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