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‎11-17-2019 08:56 PM

HP Recommended

HP Office Jet Pro  8710 Printer, I was enrolled until a couple of weeks ago and now I've decided I want to Re-enroll but it won't let me. i'm getting a msg sayng   printer not eligible???

1 REPLY 1

‎11-20-2019 04:08 PM

HP Recommended

@pdeb9588, Welcome to the HP Support Community!

 

If you canceled your HP Instant Ink service but changed your mind, you have until the end of the current billing cycle to stop the cancellation. Check the status of your cancellation, and then click the button to keep the enrollment. If the button to keep the enrollment is not available, you can re-enroll the printer.

 

Refer to this document to know how.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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