cancel
Showing results for 
Search instead for 
Did you mean: 
McCaffrey
New member
1 0 0 0
Message 1 of 3
1,270
Flag Post

Trying to print from iPhone but tells me I have to accept EULA and privacy agreement

HP Recommended
HP all in one printer
iOS

My printer is set up and working for years - able to print from phone.  It suddenly I get a notice to accept these privacy agreement in the app or unable to print. I find the location of EULA and privacy agreements but no accept buttons. Stuck in Bermuda Triangle of printing with no way out.

2 REPLIES 2
Kumar0307
HP Support Agent
HP Support Agent
20,419 20,421 1,491 1,738
Message 2 of 3
Flag Post
HP Recommended

Hi @McCaffrey

Welcome to the HP Support Community. I'd be happy to assist you.

  • Are you using the HP Smart app to print?
  • To assist you better, kindly attach a screenshot of the error in your next post.
  • What model printer are you using?

For now,

 

Update the printer firmware

Click here to know different methods of updating printer firmware.

 

Also, check for any software updates on the iOS device.

 

Refer to this document for more info on how to print from an iOS device.

 

Keep me posted.

KUMAR0307
I am an HP Employee

0 Kudos
mrsjwb1
New member
1 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Was this ever resolved??  It seems as if the HP employee did not even answer the original question.  I am curious if you figured it out??  

Thank you!

0 Kudos
Tags (1)
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation