Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Trying to print from phone. Says printer is unavailable.

HP Recommended
Envy 4520
Android 9.0 Pie

I've already tried trouble shooting with virtual agent and taking many different steps to fix this, but everytime I try to print from my phone it says printer is unavailable. I used to be able to do it, no problem. Have no idea what could be the problem. 

HP Support Agent
HP Support Agent
18,899 18,877 1,559 1,554
Message 2 of 2
Flag Post
HP Recommended

@Ea123ea123, Welcome to HP Support Community!


Are you using the HP Smart App?

Have you tried the WiFi Direct printing option?


Could you quickly elaborate on the steps performed so that we can avoid them?


Keep me posted for further assistance.

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation