• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎12-29-2022 01:34 PM

HP Recommended
Product: HP OfficeJet Pro 9018 All-in-One Printer
Operating System: iOS

On my iPhone (a 13 Pro, current iOS version) using a newly downloaded copy of HP Smart app for iOS from the App Store, I cannot change these Settings:

 

- PAPER (setting is stuck on PHOTO PAPER)

- TWO SIDED (stuck on OFF)

 

On my MacBook Pro I can easily change both settings as needed… to print on plain paper, on both sides… or on Photo paper. 

Help. Please. Any ideas?

Category:
1 REPLY 1

‎12-29-2022 01:52 PM

HP Recommended

Never mind.   I stumbled thru the maze of HP Smart app settings and fingered it out.

 

jnm3_0-1672347110078.png

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.