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Tpeaks
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Unable to connect HP2540 to new router

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CN37M1FK5R

I unable to wirelessly connect HP deskjet 2540 All in One to my new router. Please advise.

 

Thank you!

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Betty0610
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@Tpeaks

 

Welcome to the HP Support Community.

 

Let's restore the network settings on the Printer: Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for 5 seconds

 

Once done, use the HP Smart App to connect your Printer to the new Wi-Fi.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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