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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP DeskJet 2632 All-in-One Printer
iOS

Recently I have lost the ability to print in colour when sending documents/photos to print from my iPhone to the printer. As soon as I connect to the printer, the preview image turns to black and white. I’ve uninstalled and reinstalled the HP smart app but to no avail.  There is no option anywhere that I can find to reselect colour. Until a month or so ago, everything worked fine. The coloured ink is full, and the printer will print in colour from a computer. Please help if you can!

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