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‎12-10-2019 08:41 AM

HP Recommended
Product: HP Deskjet 3050A J611
Operating System: Microsoft Windows 8.1 (64-bit)

I have an HP Deskjet 3050A J611 that keeps displaying "Can't connect to the internet" when I try to update it, even though it is connected wireless to the network.

1 REPLY 1

‎12-10-2019 11:21 AM

HP Recommended

Hi,

Any web services no longer supported for your printer, that includes services such as HP ePrint and any web-based update process:

https://support.hp.com/in-en/document/c05211712

 

What issue do you experience? what reason you are trying to update the printer for?



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