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Used Officejet Pro 6835 early in day from iMac and print was blurred. Tried from iPhone 11, nothing

HP Recommended
hp Officejet Pro 6835
Mac OS X 10.11 El Capitan

Did the Chat routine (modem off etc.) without any help.  Do have instant ink supply, checked cartridges.  Still no print. 

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HP Support Agent
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HP Recommended

Hi @jim1020


Welcome to the HP Support Community. 


 Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 


Let me know. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


Have a great day!

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