Username and password on the EWS

[chris951]

Please - I don't want to do a reset -  I just need to know what password the EWS is looking for.  HP login and password? my email login and password -  if it is the printer password, then what is my login name?

[Riddle_Decipher]

@chris951

Welcome to HP Forums,

Let's get straight to it!

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: Click here for steps on finding the information we need! & include the OS in use as well.

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

It would help if you could include the image of the screen asking you for a password, to determine exactly what you need.

Please help me, help you.

Keep me posted,

Good luck.

[ShlomiL · Accepted solution]

Hi,

HP printers do not come with any administrator password by default.

If you set a such, the user name would be admin (all lower case) along with your selected password, try any combination of admin with a password you may select, if you cannot find what password was set a printer reset is the only option to remove it.

Shlomi

[chris951]

Thanks Riddle-Decipher for your reply.  I think I solved the problem of the password by looking in a different file.    Chris

[chris951]

Thanks, Shlomi,  I found it in a different file than I was looking in.  Chris

[JB7130]

I have an HP 4630 and cannot remember  y username and password in EWS.  How do I reset it?