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HP OfficeJet Pro 9010 series
Microsoft Windows XP

I am printing almost all documents in black however I am getting a message that my color ink cartridges are running out of ink and I cannot print more copies until these cartridges are replaced.  The Printer States report also states that most pages are printed in color, not black, which is not the case.

Pursie
1 REPLY 1
HP Recommended

@Pursie, Welcome to HP Support Community!

 

Do the cartridges show low ink in the ink level monitor, or are they actually running out of ink as evidenced by deteriorating print quality?

 

There are a few things to prevent excess ink usage:

  • The printer should always be plugged into a live outlet.  If you use an external switch such as an outlet switch then more ink will be used at each startup.
  • Do not run cleaning cycles from the computer's toolbox or the printer's front panel.  These are rarely needed (perhaps once for each half dozen cartridges) and will use ink.
  • Printing in Draft mode may have acceptable quality while providing about 2x the pages of Normal or Best modes.  

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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