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‎06-21-2020 07:49 AM

HP Recommended
Product: LASERJET PRO MFP M130FW
Operating System: Android 8.0 Oreo and older

I installed the printer and the wireless printing works fine from my computer. (Windows 10)

I tried to print from my mobile Sumsung s7 and I always get the notice "Printer not available right now" The print menu on the mobile displays the HP Laser Jet MFP M130fw correctly. The HP Laser Jet is the only printer which I have connected

 

Can anybody help. Thank you

1 REPLY 1

‎06-25-2020 06:33 AM

HP Recommended

@HUBERT99, Welcome to HP Support Community!

 

Are you using the HP Smart App or the HP Print Service Plugin?

Have you turned off the mobile data, if no, try to disable data and print?

 

Meanwhile, restart your wireless router, the printer, and your phone.

 

Check for any updates available for your Android phone. Install the HP Smart app from here. Follow the steps mentioned in this document to know how to print and scan.

Check if the error persists.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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