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Warranty Dispute Form

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HP Pavilion Gaming Laptop 15
Microsoft Windows 10 (64-bit)

Hello Everyone,


In the warranty dispute form, what does the "Case Number" question mean? I have trouble answering this question   

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Leave it empty unless you have previously opened a support case and you received a case number. The case number helps HP to connect the previously opened case with the new case or monitor old cases.

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