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‎08-28-2020 08:59 AM

HP Recommended
Product: HP Deskjet plus 4120
Operating System: Microsoft Windows 10 (64-bit)

Hi, I am getting

A network problem occurred while the printer was trying to connect to the Web Services server.

Click "Troubleshoot" to diagnose the problem, or click "Close" and fix the problem later.

 

This is from the embedded web server. Have followed all the troubleshooting tips including updating the firmware,router firmware and resetting everything.

1 person had the same question
4 REPLIES 4

‎08-30-2020 12:52 PM

HP Recommended

@MJROLFE

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/document/c05337026

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No

‎08-30-2020 01:45 PM

HP Recommended
@MJROLFE wrote:

Hi, I am getting

A network problem occurred while the printer was trying to connect to the web hosting.

Click "Troubleshoot" to diagnose the problem, or click "Close" and fix the problem later.

 

This is from the embedded web server. Have followed all the troubleshooting tips including updating the firmware,router firmware and resetting everything.

Hello is your issue resolved? I am having same issue so please tell me how you resolved it thanks.

Was this reply helpful? Yes No

‎08-30-2020 01:50 PM

HP Recommended
@Betty0610 wrote:

@MJROLFE

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/document/c05337026

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

Hello thanks for posting this resolution. I loved your support.

Was this reply helpful? Yes No

‎08-30-2020 02:06 PM

HP Recommended

@alihrphrp

 

Welcome to the HP Support Community.

 

Which Printer do you have? and is your issue resolved?

 

Thanks 🙂


I am an HP Employee

Was this reply helpful? Yes No
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