Web service not working

[MJROLFE]

Hi, I am getting

A network problem occurred while the printer was trying to connect to the Web Services server.

Click "Troubleshoot" to diagnose the problem, or click "Close" and fix the problem later.

This is from the embedded web server. Have followed all the troubleshooting tips including updating the firmware,router firmware and resetting everything.

[Betty0610]

@MJROLFE

Welcome to the HP Support Community.

Try the steps from here: https://support.hp.com/in-en/document/c05337026

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[alihrphrp]

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@MJROLFE wrote:

Hi, I am getting

A network problem occurred while the printer was trying to connect to the web hosting.

Click "Troubleshoot" to diagnose the problem, or click "Close" and fix the problem later.

This is from the embedded web server. Have followed all the troubleshooting tips including updating the firmware,router firmware and resetting everything.

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Hello is your issue resolved? I am having same issue so please tell me how you resolved it thanks.

[alihrphrp]

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@Betty0610 wrote:

@MJROLFE

Welcome to the HP Support Community.

Try the steps from here: https://support.hp.com/in-en/document/c05337026

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

---

Hello thanks for posting this resolution. I loved your support.

[Betty0610]

@alihrphrp

Welcome to the HP Support Community.

Which Printer do you have? and is your issue resolved?

Thanks 🙂