cancel
Showing results for 
Search instead for 
Did you mean: 
MJROLFE
New member
1 0 0 0
Message 1 of 5
115
Flag Post

Web service not working

HP Recommended
HP Deskjet plus 4120
Microsoft Windows 10 (64-bit)

Hi, I am getting

A network problem occurred while the printer was trying to connect to the Web Services server.

Click "Troubleshoot" to diagnose the problem, or click "Close" and fix the problem later.

 

This is from the embedded web server. Have followed all the troubleshooting tips including updating the firmware,router firmware and resetting everything.

4 REPLIES 4
Betty0610
HP Support Agent
HP Support Agent
14,354 14,337 745 597
Message 2 of 5
Flag Post
HP Recommended

@MJROLFE

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/document/c05337026

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

0 Kudos
alihrphrp
New member
2 2 0 0
Message 3 of 5
Flag Post
HP Recommended

@MJROLFE wrote:

Hi, I am getting

A network problem occurred while the printer was trying to connect to the web hosting.

Click "Troubleshoot" to diagnose the problem, or click "Close" and fix the problem later.

 

This is from the embedded web server. Have followed all the troubleshooting tips including updating the firmware,router firmware and resetting everything.


Hello is your issue resolved? I am having same issue so please tell me how you resolved it thanks.

0 Kudos
alihrphrp
New member
2 2 0 0
Message 4 of 5
Flag Post
HP Recommended

@Betty0610 wrote:

@MJROLFE

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/document/c05337026

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


Hello thanks for posting this resolution. I loved your support.

0 Kudos
Betty0610
HP Support Agent
HP Support Agent
14,354 14,337 745 597
Message 5 of 5
Flag Post
HP Recommended

@alihrphrp

 

Welcome to the HP Support Community.

 

Which Printer do you have? and is your issue resolved?

 

Thanks 🙂


I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation