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Web services for instant ink is not communicating

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Envy 5030

My instant ink is paid every month but I’m not getting sufficient. I’ve had no colour ink since November My web services are not communicating with instant ink. I get a message saying they are not enabled but I can get a print code

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Hi @McCormick882,


Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 


Let me know. 


And, Welcome to the HP Support Community


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


Have a great day!

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