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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: Where do I find the password on hp5020
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10-18-2019 02:35 PM
How do I find the password on my hp5020
Solved! Go to Solution.
Accepted Solutions
10-20-2019 05:55 PM
@Pauline36, Welcome to the HP Support Community!
Which password are you looking for?
If you are trying to connect the printer via WiFi Direct(in absence of a wireless router), the default password is 12345678. However, if the password has been changed, print a wireless configuration report to retrieve the same.
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On the printer control panel, touch the Setup icon .
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Touch Tools.
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Swipe down the display, and then touch Network Configuration Page.
For more info on connecting the printer via WiFi Direct, refer to this document.
If you are asked to Enter WPS PIN while printer setup, refer to this document.
To know how to connect the printer to a wireless network, refer to this document. The wireless network password can be found on the router/modem. Refer to this document to know how to retrieve it.
Let me know how this goes.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee
10-20-2019 05:55 PM
@Pauline36, Welcome to the HP Support Community!
Which password are you looking for?
If you are trying to connect the printer via WiFi Direct(in absence of a wireless router), the default password is 12345678. However, if the password has been changed, print a wireless configuration report to retrieve the same.
-
On the printer control panel, touch the Setup icon .
-
Touch Tools.
-
Swipe down the display, and then touch Network Configuration Page.
For more info on connecting the printer via WiFi Direct, refer to this document.
If you are asked to Enter WPS PIN while printer setup, refer to this document.
To know how to connect the printer to a wireless network, refer to this document. The wireless network password can be found on the router/modem. Refer to this document to know how to retrieve it.
Let me know how this goes.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee
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