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HP5020

How do I find the password on my hp5020

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Pauline36, Welcome to the HP Support Community!

 

Which password are you looking for?

 

If you are trying to connect the printer via WiFi Direct(in absence of a wireless router), the default password is 12345678. However, if the password has been changed, print a wireless configuration report to retrieve the same.

  1. On the printer control panel, touch the Setup icon .

  2. Touch Tools.

  3. Swipe down the display, and then touch Network Configuration Page.

For more info on connecting the printer via WiFi Direct, refer to this document.

 

If you are asked to Enter WPS PIN while printer setup, refer to this document.

 

To know how to connect the printer to a wireless network, refer to this document. The wireless network password can be found on the router/modem. Refer to this document to know how to retrieve it.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

View solution in original post

2 REPLIES 2
HP Recommended

@Pauline36, Welcome to the HP Support Community!

 

Which password are you looking for?

 

If you are trying to connect the printer via WiFi Direct(in absence of a wireless router), the default password is 12345678. However, if the password has been changed, print a wireless configuration report to retrieve the same.

  1. On the printer control panel, touch the Setup icon .

  2. Touch Tools.

  3. Swipe down the display, and then touch Network Configuration Page.

For more info on connecting the printer via WiFi Direct, refer to this document.

 

If you are asked to Enter WPS PIN while printer setup, refer to this document.

 

To know how to connect the printer to a wireless network, refer to this document. The wireless network password can be found on the router/modem. Refer to this document to know how to retrieve it.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

HP Recommended

Thank you very very much!!!!

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