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Ladymom
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Why am I suddenly unable to print from my ipad to my HP Office Jet 3833 ?

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HP Office Jet 3833

How do I fix my ipad to print from my HP Office Jet 3833 printer? It has been working fine, but suddenly quit letting me print wirelessly. Why? 

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Jay_G24
HP Support Agent
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Hi @Ladymom,

 

I'd like to help!

 

To better assist -

 

1.) Are the printer and Mac connected to the same iPad?

2.) Is your router dual-band enabled i.e., both 2.4GHz and 5GHz? If yes, make sure the dual-band has different SSIDs for 2.4G and 5G networks.

3.) What is the distance between the router and the printer?

4.)What is the status of the wireless light on the printer, steady or blinking?

5.) Is the printer connected to the home or public network?

 

 Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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