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12-25-2020 02:50 AM
Hi! I bought the printer ”hp deskjet 2720 all-in-one printer” and when I print papers from it the picture turns out really small and is placed in the upper left corner. When I try to “send out” a copy from the hp app to the printer in the size A4, I get a note saying I don’t have the right sized paper in the printer, although I’ve put in A4 sized papers. I don’t know what I’ve done wrong, because the first paper I copied turned out normal but all other copies turn out really small. It’s the same thing wether I try to copy from my iPad, iPhone or hp chrome book. I have tried several things to fix it, and searched online endlessly but I have not been able to solve it. Does anyone know what’s wrong?
01-06-2021 08:11 PM
@Lamijasoftic01, Welcome to HP Support Community!
To be able to assist you better, I would like to know the following:
- What happens when you make photocopies on the printer?
- Have you tried using the AirPrint option on your iOS devices instead of the HP Smart App?
- Could you share the picture of the printed document for reference?
Keep me posted for further assistance.
I am an HP Employee
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