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‎09-23-2016 06:03 PM

HP Recommended
Product: HP OfficeJet 200 Mobile Series
Operating System: Microsoft Windows 10 (64-bit)

Wi-Fi Direct and Wireless disabled everytime we pressed the button on the printers control panel. A message shows up and says "This feature has been disabled. Contact the person who set up the printer." I am not sure how this got disabled sicne this is a brand new printer. I did not have this issue on the other printers and so far I have 5 who has this issue. How can we enable this feature back? Ahy solution or suggestion is greatly appreciated.

 

Thank you

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-26-2016 04:44 PM - edited ‎09-26-2016 04:47 PM

HP Recommended

Forum suggsted to press the back button repeatedly when lit 5-6 times. In our case for the Office 200 mobile printer series we have to press the cancel button repeatedly 4-5 times until you see to enable / disable menu. We anabled All network and just follow the instruction in the prompts to enable all the wireless features including Wi-Fi direct.

 

Thanks,  

View solution in original post

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3 REPLIES 3

‎09-23-2016 10:51 PM

HP Recommended

Hi,

You were probably wrongly selected the IT-Managed option during the printer initialization process.

 

I have sent you a private message, click the envelope icon to access it.



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎09-26-2016 04:44 PM - edited ‎09-26-2016 04:47 PM

HP Recommended

Forum suggsted to press the back button repeatedly when lit 5-6 times. In our case for the Office 200 mobile printer series we have to press the cancel button repeatedly 4-5 times until you see to enable / disable menu. We anabled All network and just follow the instruction in the prompts to enable all the wireless features including Wi-Fi direct.

 

Thanks,  

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‎01-11-2017 12:32 PM

HP Recommended

I have tyhis same error message.  How do I re-enable the wireless?  Thank You.  John.

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