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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Hello,
In order to solve the issue with the Wifi Direct function, please update the printer's firmware.
https://ftp.hp.com/pub/softlib/software13/printers/oj250/1940a/OJ250_1940A.exe
Refer to this document for the steps to update the printer's firmware.
If your computer does not have a wireless connection, you have the option to connect your printer either with Wi-Fi Direct or with the USB cable.
The password for the Wi-Fi Direct is 12345678 by default. To learn more, go to Print with Wi-Fi Direct.
To use the scan function, please use the connection with the USB cable.
Use the HP OfficeJet 250 Mobile All-in-One series Full Feature Software and Drivers (Windows) to printer install.
In case of need, please do not hesitate to solicit us.
Regards,
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