airprint does not find my officejet pro 8600

[mattjohnson]

AirPrint does not find my officejet pro 8600

[D_P_George]

Hello mattjohnson,

You may need to first perform a product update for the airprint features to be implemented. The easiest way to do this is to enable the Web Services on the printer.

To do this press the Web Services icon on the front panel of the printer (looks like a piece of paper with circles behind it). Just follow the onscreen instructions to enable Web Services and once it has been enabled it should check for a product update and download and install it for you if one is available.

You may also try power cycling the printer. While the printer is still on, unplug the power cord from the printer, leave it unplugged for 30 seconds, then reconnect the power cord to the printer. Once plugged back in the printer should power on automatically.

If you are still having issues reply to this post and I will try to assist you further.

[bmunkey]

Hi D_P_George,

I've replicated the steps you've listed here for mattjohnson, as I'm have the same exact problem as him however I'm unable to get this to work.  Can you please assist?

Thanks!

[pbohley]

I just purchased and installed an HP OfficeJet Pro 8600 and am unable to find it via airprint.  I have updated the printer firmware, enabled/disabled/enabled web services, rebooted all my iDevices, confirmed the IP settings/subnet, ePrinted to the device, Scanned to PC, etc. - all those functions seem to work.  I bought this specifically to use with my iDevices over the wifi network but cannot seem to make it work.  I will return this product if I can't make this work - any suggestions?

[D_P_George]

Hello pbohley,

If you are still experiencing issues then you may need to check your router settings and make sure there is nothing preventing your network devices from communicating with each other. Some routers have an IP address isolation feature for security purposes that prevents devices from detecting and communicating with other devices on the local network.

If you check this and are still having issues then you may want to see if your router has an update available. You may also try resetting your network by:

First, unplug the printers power cord while it is still on. Leave it unplugged and walk to the router. While the router is still on, unplug the power cord from the router, leave it unplugged for 30 seconds, then reconnect the power cord to the router. Once plugged back in the router should power on automatically. Now go back to the printer and plug its power cord back in. Once plugged back in the printer should power on automatically.

If you are still having issues, reply to this post and I will try and research this for you further.

[DaredEvil]

Hi all,

I have the same problem with Air print, my printer is OfficeJet Pro 8600. Also, I have tried all the solution mentioned in the posts, but still no luck. I am waiting for urgent help please.

Thanks.

[pbohley]

Ultimately I had to upgrade my router to support the proper AirPrint communications.

Thanks for your help.

[Ehinkle1]

My AirPrint had been working, I received a message "out of ink" I know must have changed one of the setting in error, but will not air print. Run the "wireless network test " comes back no problem found. Can email to printer and it prints.

[dje2907]

Hi I am having exactly the same problem. I can use the printer wirelessly and use reprint etc but not air print. What settings do I need to look for in the router? I have a Huawei echo life hg532 firmware v2.02t hardware version B.1.01 any help you could give would be really appreciated

[Daniel_L]

dje2907 - take a look at D_P_George's previous posts and see if they provide you with a solution. If you receive any errors or other issues, please post back.