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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- can't print wirelessly from mac 10.14.6 to HP 6600

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03-24-2020 01:23 PM - edited 03-24-2020 01:24 PM
Both the printer and my Mac are connected to the same network, and I can scan and print a test page, but I cannot get a document to print.
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Accepted Solutions
03-27-2020 05:13 AM - edited 03-27-2020 05:13 AM
@DaisyDuck, Welcome to HP Support Community!
I see that you are unable to print from the computer to the printer, this could be an issue with the connectivity or the printer drivers installed. Follow the steps below-
ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:
Remove and add the printer
Click the Apple menu, and then select System Preferences.
Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.
Click the name of your printer, click the Minus sign
, and then delete the printer.

Click the Plus sign
, and then click Add Printer or Scanner.
Click the Use or Print Using box, and then select AirPrint

Click Add to add the printer to the list.
Try to print.
Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
03-27-2020 05:13 AM - edited 03-27-2020 05:13 AM
@DaisyDuck, Welcome to HP Support Community!
I see that you are unable to print from the computer to the printer, this could be an issue with the connectivity or the printer drivers installed. Follow the steps below-
ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:
Remove and add the printer
Click the Apple menu, and then select System Preferences.
Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.
Click the name of your printer, click the Minus sign
, and then delete the printer.

Click the Plus sign
, and then click Add Printer or Scanner.
Click the Use or Print Using box, and then select AirPrint

Click Add to add the printer to the list.
Try to print.
Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee