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faisal1977
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Message 1 of 2
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can't remember the password

HP Recommended
Microsoft Windows 10 (64-bit)
I have installed my printer a while ago and moved it to another place with a different wifi network. I want to connect it to the network but when trying to do it via HP Smart app, it always ask for the printer admin password. Which I can't remember.

 

I even can't remember that I created such password before.

 

I need your help by telling me how to reset this password.

1 REPLY 1
KrazyToad
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Message 2 of 2
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HP Recommended

@faisal1977

 

Welcome to HP Support Community


I would like to help

 

Please try restoring the Network settings back to default

 

Press and Hold the Wireless Button and Cancel Button for 5 seconds

 

Keep me posted


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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