cannot connect to web services

[Gopalsingh050]

change my network ip adress

[Mans]

@Gopalsingh050 

Hello,

What network address are you talking about?

What is the exact model of your printer (e.g. CB747A)?
To locate this Product Number P/N: this document.

What operating system are you under? (e.g. Windows 10 or macOS 10.15)

If you are on Windows, you can follow the following.

In order to solve this problem, please configure a new port as follows:

1. On the keyboard, press the Windows logo key and the R key simultaneously. The Run window opens.
2. Type control printers, then press Enter. The Devices and Printers window opens.
3. Right-click on your printer icon, then click on Printer properties, click on the Ports tab, and click on Add Port....
4. Select Standard TCP/IP Port and click New Port....
5. Click Next, then enter the printer's IP address (e.g. 192.168.1.97) in the Printer Name or IP Address field and click Next.
6. Once the port is added, click Finish and close all windows.
7. Try to print.

I remain at your disposal in case of need.

Best regards,🤠