cannot find the wifi direct and printer cannot connect to my home wifi

[KyawNyeinChanKo]

when i open my printer first it all working and after few second the printer show all kind of light and Showing error .

after that i cannot find my wifi direct and printer cannot connect to my home wifi which can do just find before last month.

i run all the the troubleshooting and still cannot fix this problem. what should i do.

[Rainbow23]

Hi @KyawNyeinChanKo,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query. I'll be more than glad to help you.

I understand that you are facing issues with your HP DeskJet Ink Advantage 3635 All-in-One Printer wherein you cannot connect to the wi-fi network.

Let's go through a few steps that may help to fix this issue.

And here are a few steps in the links below depending on the operating system installed on the computer(windows or Mac): 

1. Printer Not Found During Network Driver Setup (Windows)

2. Printer Not Found During Network Driver Setup (Mac)

Let me know how this works.
 

You have a good day ahead.
 

[Clussais]

Hi there,  up until a short time ago my printer worked fine.  Now for some reason the wifi continues to flash, I've tried all the printout advice and nothing works, it cant connect to the internet.  Every advice seems to say make sure the wifi symbol is illuminated before you connect to the network but I cant as it does nothing but flash and it's driving me mad as none of the advice I try from HP online works.

I hope to hear from you,

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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