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Jj51
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Message 1 of 2
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catridges error

HP Recommended
hp deskjet 2652

I'm using instant ink program.

I replaced the new catridge weeks ago, I could print out normally.

Suddenly I got the message 'catridge error'

I tried to replace with old one, then it worked.( of course, i could not print out as there is no ink. but there is no blinking)

I think new catridge has a problem. 

How can I replace it?

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Jj51, Welcome to the HP Support Community!

 

As the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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