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difficult to install my imac

HP Recommended
hp photosmart plus b210
macOS 10.15 Catalina

i have my new imac but i cannot install my hp photosmart plus

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@jopoy, Welcome to HP Support Community!


I see that you're trying to connect the HP Photosmart Plus B210 printer to your Mac Computer. To provide you with an accurate solution, I'd like to know the following-

  • How is the printer connected to the computer?
  • Is there any error message when you try to add the printer?
  • Is there any antivirus/security software installed on the computer?

Keep me posted for further assistance.

I am an HP Employee

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