downloading HP Smart on my android phone

[MW139]

I am wanting to printer from my cell phone to my printer. I previously had it set up but something went wrong. When I went to re-install HP Smart app on my phone the app said it wasn't compatible with my phone but I had it installed on the same phone before. What app can I install on my phone to manage my printer?

[Elohi_NR]

Hi @MW139,

Welcome to the HP Support Community. 

I'd like to help!

Check requirements to install HP Smart on a tablet or mobile phone, or use an alternative method to set up the printer if necessary.

Your mobile device must meet HP Smart system requirements. If you get an app store message that your device is unsupported or the app is not available for download, check for and install any available operating system updates in the device settings. Try to download the app again.

Make sure your mobile device is connected to an active internet connection.

Disconnect your mobile device from a Virtual Private Network (VPN) before downloading the app.

Check if your printer supports HP Smart. Go to Mobile printing solutions for HP printers to see if your printer is compatible.

If your printer or mobile device does not meet the requirements, or download issues persist, use an alternate setup method:

You may also refer to this document

Hope this helps! Keep me posted for further assistance.
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