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HP Recommended
LaserJet Pro 500 MFP
macOS 10.15 Catalina

Hi

I have just set up the ePrint capability on my printer. I can successfully send an email and attachments to the printer and it prints. The attachment prints fine. The content of the mail prints fine.

I am unable, however to print to show who the email arrived from, (no email header at all and no subject line).

Is there a reason for this please?

 

Many Thanks

3 REPLIES 3
HP Recommended

eprint is meant to print attachments. 

HP Recommended

Thank you. It does print attachments with no problem.

 

It would make sense if it also printed the email header to show where it arrived from. My question is whether it should do this or if there is a problem. The email content prints as well as the attachment hence why not the header too?

HP Recommended

I have the self same problem. Setting up ePrint was very hard, (HP Deskjet 2630). I got it working finally, but no header or subject line on the emails which is weird. 

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