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‎09-05-2019 05:52 PM

HP Recommended
Product: HP OfficeJet Pro 8600
Printing works from AirPrinting from my mobile, via my pc that is connected wirelessly, HP connected is on. However when I email anything it no longer prints emails. It was dong this but just stopped. I still get confirmations from HPs email agent that say 1. the printer's email address was entered correctly 2. the printer is online 3. You have permission to us ethe printer 4. Total size of all attachments does not exceed 10 MB 5. Total of 10 Attachments or less However the simplest of print jobs no longer print from email
1 REPLY 1

‎09-08-2019 03:44 PM

HP Recommended

@Fresh73, Welcome to HP Support Community!

 

You can refer to the document HP Printers - HP ePrint Job Does Not Print for help.

 

Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates.

For more information, go to Updating or Upgrading Printer Firmware.

 

Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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