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even with new cartridge, I am told I am low on ink. Even if I have just replaced the printer cartri

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HP office jet pro 6978

I have replace the printer cartridge on my OfficeJet Pro multiple times. It does not matter, it consistently tells me that I am low on ink. I am using HP products. This has happened at least four times now and I am notified that I am low on ink within one week. I do not print that much. I am very frustrated with lack of productivity.

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Hi @Susana21 


As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your printer.


If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  


Have a great day! 


and, Welcome to the HP Support Community. 


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