• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎02-13-2019 01:44 PM

HP Recommended
Product: HP OfficeJet Pro 8710
Operating System: Microsoft Windows 10 (64-bit)

Forgot the user name in password for the wb server

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-15-2019 04:17 PM

HP Recommended

@lewkocyt

 

Welcome to the HP Support Community.

 

Here are the steps:

 

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ). 2. Touch Printer Maintenance . 3. Touch Restore. 4. Touch Restore Settings. 5. Select which function you would like to restore to the original factory settings: ● Copy ● Scan ● Fax ● Photo ● Network ● Web Services ● Printer Setup Touch Restore. A message appears stating that the settings will be restored. 6. Touch Yes.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎02-15-2019 04:17 PM

HP Recommended

@lewkocyt

 

Welcome to the HP Support Community.

 

Here are the steps:

 

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ). 2. Touch Printer Maintenance . 3. Touch Restore. 4. Touch Restore Settings. 5. Select which function you would like to restore to the original factory settings: ● Copy ● Scan ● Fax ● Photo ● Network ● Web Services ● Printer Setup Touch Restore. A message appears stating that the settings will be restored. 6. Touch Yes.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

Was this reply helpful? Yes No

‎02-16-2019 06:41 AM

HP Recommended

thank you. now I'm really really grateful for you after 10 days I've come back to my settings.

Was this reply helpful? Yes No

‎02-16-2019 02:48 PM

HP Recommended

@lewkocyt

 

I'm so glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

 

Have a nice day!:)


I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.