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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: hp deskjet 3720 will not connect wirelessly
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11-24-2018 04:30 PM
My printer will not print wirelessly, i get a message the printer is not connected to a network, but the wireless is turned on. i recently changed my broadband to sky and everything else is working wirelessly but not my printer. i have printed out pages from the printers info and followed them as best i can but no joy. can anyone help please. thanks
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Accepted Solutions
11-25-2018 11:36 AM
Hi,
Follow 'Connect a printer that does not have a touchscreen control panel > Step 2: Connect the printer with the HP Smart app > Mac OS X' below to reconfigure your printer for the new router and then check for any difference:
https://support.hp.com/us-en/document/c05987925
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
11-25-2018 11:36 AM
Hi,
Follow 'Connect a printer that does not have a touchscreen control panel > Step 2: Connect the printer with the HP Smart app > Mac OS X' below to reconfigure your printer for the new router and then check for any difference:
https://support.hp.com/us-en/document/c05987925
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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