cancel
Showing results for 
Search instead for 
Did you mean: 
Jdeliseo
New member
1 0 0 0
Message 1 of 2
158
Flag Post

Solved!

hp envy 5560 works and is connected, got new laptop(hp ryzen)and cannot print from it.

HP Recommended

Hello,

My hp envy 5660 works and IS connected, but my brand new hp ryzen laptop will not connect to the printer. help, need to print for online studies.I have installed and reinstalled, how can I reach a live customer service person? Can anyone please help me?

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
Evan04
Level 4
47 47 6 10
Message 2 of 2
Flag Post
HP Recommended

Dear Jdeliseo,

 

There are multiple ways to connect your printer to your computer. The easiest way is to visit https://123.hp.com/us/en/devices/envy5660 to download the driver. You can also visit https://support.hp.com/us-en/drivers/selfservice/hp-envy-5660-e-all-in-one-printer-series/6809225 to download other drivers for your computer, such as the "Basic Driver". To reach a representative, call 1 (866) 724-8600, or visit https://support.hp.com/us-en/contact-hp.

 

Have a nice day!

 

Evan

View solution in original post

0 Kudos
1 REPLY 1
Evan04
Level 4
47 47 6 10
Message 2 of 2
Flag Post
HP Recommended

Dear Jdeliseo,

 

There are multiple ways to connect your printer to your computer. The easiest way is to visit https://123.hp.com/us/en/devices/envy5660 to download the driver. You can also visit https://support.hp.com/us-en/drivers/selfservice/hp-envy-5660-e-all-in-one-printer-series/6809225 to download other drivers for your computer, such as the "Basic Driver". To reach a representative, call 1 (866) 724-8600, or visit https://support.hp.com/us-en/contact-hp.

 

Have a nice day!

 

Evan

View solution in original post

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation