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hp2542 won't wifi connect

HP Recommended
HP 2542
Microsoft Windows 10 (32-bit)

I moved my printer to my home,, now it won't connect to my new wifi,, the signal is strong and the printer prints on usb cable. Won't connect with the exact right password installed.. Tried uninstalling and reinstalling and nothing works.

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended



Welcome to the HP Support Community.


Let's restore the network defaults on the Printer: Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for 5 seconds.


Once done, connect the Printer to the Wi-Fi.


Let me know if this helps.


If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!



Have a great day!


I am an HP Employee

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