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RET2020
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inkjet 4650

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Inkjet 4650
iOS

when I try printing from my iPad, it says contacting printer...

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TEJ1602
HP Support Agent
HP Support Agent
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@RET2020, Welcome to HP Support Community!

 

I see that you have issues with printing from your iPad, to be able to assist you better, I'd like to know the following-

 

Are you using HP Smart or AirPrint option?

Are the devices connected to the same network?

 

Meanwhile, try the steps below if you have any emergency printing requirements-

The following steps temporarily disconnect your Apple device from the Internet. If you are printing web-based content such as a webpage, cloud-based document, or an email, open it before proceeding.

  1. On the printer, touch the Wi-Fi Direct/HP wireless direct icon  to confirm the feature is on.

  2. On your Apple device, tap Settings, and then tap Wi-Fi.

  3. Under Choose a network, select your printer with DIRECT in the name.

  4. If prompted for a password, type 12345678. This is the default password to log in.

  5. Try to print.

  6. Reconnect to your local Wi-Fi network after the print job completes.

Keep me posted for further assistance.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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