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Locked

‎06-30-2020 05:09 PM

HP Recommended

changed router and password and now my hp7610 wont connect  I have tried all suggestions including hard reset to no avail.

I have purchased a hp 8550 but would like to be able to continue to use the 7610 as it is  wonderful printer  can you assist me in how to get my printer to work?   

1 REPLY 1

‎07-04-2020 11:20 AM

HP Recommended

@woodleslie

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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