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mes8
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Message 1 of 2
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my MacBook Air won't connect to my HP desk jet 2542

HP Recommended
HP Deskjet 2542
macOS 11.0 Big Sur

My MacBook Air will not recognize my HP Deskjet 2542

help

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Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@mes8, Welcome to the HP Support Community!

 

To assist you better, how is the printer connected to the Mac?

Try making a standalone copy and check if that works. By this, we can conclude if the printer hardware is working fine.

 

Also, check for any software updates on Mac

Click the Apple icon > About This Mac > Software Update and install any available update.

 

Keep me posted for further assistance.

 

KUMAR0307
I am an HP Employee

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